FAQ

What is Assistflow.ai?

Assistflow.ai is an all-in-one AI communications platform offering Web Chat, Voice Call Centers (inbound & outbound), Social Media AI, Holographic demos, and Custom Project Development—fully automated, cloud-native, and horizontally scalable.
How do you identify customers?

We use only the customer’s phone number. Once they call or submit a form, Assistflow.ai matches that number against your Excel sheets, CRM or any API/webservice to instantly fetch their profile—no “Who is this?” needed.
What industries and use cases do you support?

We serve a broad range of sectors, including: Events (e.g. AI conference outbound calls) Hospitality (hotel room service) Healthcare (pharmacy & supplements, medical devices, dental clinics) E-commerce (order & delivery support) Travel & Tours (pricing & routing inquiries) Vending Machines (technical support) HR Screening (pre-interviews) …and many more via custom projects.
What can Web Chat AI do?

Automatically crawls & indexes up to 500 pages of your website. Answers customer FAQs (orders, shipping, product recommendations) from your knowledge base. Escalates to live chat when needed and creates support tickets. Sends SMS updates on ticket status.
How is it priced?

Starter: $99/mo + VAT, includes 1 M tokens. Extra Tokens: $10 per additional 1 M tokens. Setup: 1–3 business days, no setup fee.